Terms of website use

These terms of use (together with the documents referred to in it) (the “ ToU”) tell you the terms and conditions pursuant to which you may make use of our website [www.inverenergy.ie] (our “Site”). Use of our Site includes accessing or browsing our Site. Please read these ToU carefully before you start to use our Site, as these will apply to your use of our Site. By using our Site, you confirm that you accept these ToU and that you agree to comply with them. If you do not agree to these ToU, you must not use our Site. These ToU also contain our Data Protection Notice contain, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate. 

Information about us

[www.inverenergy.ie] is a site operated by Inver Energy Limited (“We” or “ Us”). We are registered in Ireland under company number 373915 and have our registered office at River House, Blackpool Park, Blackpool, Cork, Ireland. 

Changes to these terms

We may revise these ToU at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. 

Changes to our site

We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

Accessing our site

Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these ToU and other applicable terms and conditions, and that they comply with them.

International Access

We make no claims that materials on the Site are appropriate or may be downloaded for use in locations outside Ireland. Access to the Site from countries or territories where such access is illegal is prohibited. If you access this Site from outside Ireland, you do so at your own risk. By sending us your data, you consent to its transfer to and storage within Ireland. Those who access the Site from outside Ireland do so on their own initiative and are responsible for compliance with local laws, rules and regulations.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Site including, without limitation, all logos, tag lines, colours and designs, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged. You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Site in breach of these ToU, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these ToU excludes or limits our liability that cannot be excluded or limited by the laws of Ireland. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our Site; use of or reliance on any content displayed on our Site; loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it. We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Viruses

We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. In the event of such misuse, unauthorised access or attack to our site we reserve the right to restrict your use of our Site at our discretion.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Site in any website that is not owned by you. Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our Site other than that set out above, please contact [contact@inverenergy.ie].

Third party links and resources in our site

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Applicable law

These ToU, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of Ireland. We both agree to the exclusive jurisdiction of the courts of Ireland.

Contact us

Questions, comments and requests regarding these ToU should be addressed to INSERT NAME HERE[contact@inverenergy.ie].

 

DATA PROTECTION NOTICE

Under the 2018 General Data Protection Regulations Inver is required to give you a statement of our data policies and your rights. These are contained in this statement.

Under the new regulations, Inver is defined as a data controller in respect of our customers and suppliers’ Personal Data and so Inver is responsible for ensuring that it uses your Personal Data in compliance with data protection law.

At Inver we respect the privacy of our customers and suppliers and we are committed to taking all appropriate steps to keep your Personal Data secure. This Privacy Statement governs the handling of Personal Data by Inver in the course of carrying on commercial activities.

In this Statement:

(“Inver”), (“We”) or (“Us”) means Inver Energy;

(“Customer and supplier”), (“you”) means all Inver customers and suppliers that are using Inver services or provide services to Inver.

(Personal Data”) means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, Inver (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Inver or any other person in respect of an individual.

(“Regulatory Body”) means any regulatory body by which Inver is or becomes regulated.

 

THE TYPES OF PERSONAL DATA WE COLLECT

Some of the products and services offered by Inver require us to obtain Personal Data about you. Inver will also obtain Personal Data from some suppliers in order to receive certain goods or services. In the course of and in connection with the provision of those good or services, Inver will collect and process the following Personal Data about you:

Information that you provide to Inver.

Such information may include (by way of non-exhaustive list):

  • basic Personal Data (such as name; age; address; gender; nationality; citizenship; address; telephone numbers; email address; date of birth);
  • financial information if you are applying for credit or seeking some other financial arrangements (such as advisor details; investment details; banking details; employment status; and financial details; income, credit history, debts and liabilities);
  • if there are tax implications related to your financial activities, your social insurance number or other tax identification number and details of tax residency;
  • Personal Data provided by you in the context of us carrying out background checks, including in relation to anti money laundering, regulatory and tax and know your client checks (such as Personal Data included in identification documents, details of criminal records and sanctions).

Information Inver collects or generates about you:

  • a file with your contact history to be used for enquiry purposes so that we may ensure that you are satisfied with the services which we have provided to you;
  • details to ensure procurement services;
  • records of telephone calls to protect you and us from fraud.

Information Inver obtains from other sources:

  • information obtained from credit references agencies for conducting affordability checks;
  • data obtained from credit insurance companies in order to analyse the credit worthiness and financial stability;
  • details obtained from banks and governmental agencies to conduct anti money laundering checks.

When you visit our site cookies are used to collect technical information about the services that you use. This could include device-specific information, your navigation throughout the site, and other technical and browsing preferences including your location and entry point to site. Other Personal Data is not collected on the website.

 

COOKIES

Cookies are small text files that may be placed on your browser when you visit our Site. Cookies are used primarily for administrative purposes, to improve your experience with our Site. For instance, when you return to the Site after logging in, cookies provide information to the Site, including personal data, so that the Site will remember who you are. Our Site uses cookies primarily to capture anonymous analytics used to improve our Site experience and performance. This includes compiling statistical information concerning, among other things, the frequency of use of our Site, the pages visited, and the length of each visit, as well as information about your computer, operating system, browser, language, and country. We do not use cookies to store any personal data that could be read or understood by others.

Using the settings of your Internet browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Consult your browser Help menu to learn the correct way to modify your cookies. If you choose to turn off cookies, you may not have access to certain features of our Site. You may at any time delete any cookies set by using the relevant option of your Internet browser or by deleting the cookies on your hard drive.

COOKIES USED

Controlling your cookies

Any cookie that is not Strictly Necessary is not active by default and does not send information to the resource it is called from. Accepting all cookies, makes all cookies active. You can modify your cookie preferences for the website at any time by clicking on the ‘Cookie Settings’ button below.



 

HOW WE USE YOUR INFORMATION

Your Personal Data may be stored and processed by Inver including in the following ways and for the following purposes:

  • to inform you about news and information relating to our business – including product updates;
  • to assess your application for Inver’s products and services;
  • to understand your needs and interest;
  • to manage our relationship with our customers and suppliers;
  • to analyse and improve our services;
  • for the management and administration of our business;
  • in order to comply with and in order to assess compliance with applicable law, rules and regulations (including tax reporting purposes pursuant to tax legislation), voluntary codes we decide to adopt, or good practice, internal policies and procedures; or
  • to confirm and verify an individual’s identity (this may involve the use of a credit reference agency or other third party acting as our agents) and to conduct due diligence. We will also screen against publicly available government and/or law enforcement agency sanctions lists.
  • to detect, investigate and prevent fraud and other crimes or malpractice. For the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), for obtaining legal advice or for establishing, exercising or defending legal rights;
  • for the administration and maintenance of databases storing Personal Data; and
  • to comply with our contractual obligations.

Inver is entitled to use your Personal Data in these ways (at least one of the following need to apply):

  • in order to perform its contractual obligations with you (for example, in order to manage your orders and verify the information you provide to us);
  • if Inver has obtained your consent;
  • in relation to its legal or regulatory obligation that has to discharge;
  • in order to establish, exercise or defend its legal rights or for the purpose of legal proceedings;
  • for Inver’s legitimate business and proprietary interests such as:
    • allowing Inver to effectively and efficiently manage and administer the operation of its business;
    • maintaining compliance with internal policies and procedures; and
    • for internal research purposes.

DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

We share personal information among our affiliates, business units and third-party independent suppliers, whose services are integral to the services we offer, but only in circumstances where such sharing conforms to law and our policies, in the circumstances outlined below:

  • the management and administration of Inver’s business (including the management of your orders) and the administration of the database which stores personal data;
  • assessing compliance with its applicable laws, rules and regulations, and internal policies and procedures across Inver.

Inver may also share your Personal Data outside of Inver for the following purposes:

  • with third party agents, service providers and contractors for the purposes of providing services to us (for example, Inver’s accountants, auditors, professional advisors, IT and communications providers). These third parties will be subject to confidentiality requirements and they will only use your Personal Data as described above.
  • to the extent required by law, for example if Inver is under a duty to disclose your Personal Data in order to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements), or to establish, exercise or defend its legal rights. This may include disclosure to Regulatory Bodies;
  • as part of a transaction, for example if Inver sells any of its business or assets, in which case Inver may need to disclose your Personal Data to the prospective buyer for due diligence purposes;
  • if Inver is acquired by a third party, in which case the Personal Data held by us about you will be disclosed to the third party buyer.

Inver will not share your data with third parties to get value from the data, for instance selling as marketing lists.

HOW WE SAFEGUARD YOUR INFORMATION

Inver has controls in place to maintain the security of our information and information systems. Files are protected with safeguards according to the sensitivity of the information contained therein. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.

As a condition of employment, Inver employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to Personal Data is limited to those employees who need it to perform their roles. Unauthorised use or disclosure of confidential client information by an Inver employee is prohibited and may result in disciplinary measures.

When you contact an Inver employee about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.

RETENTION OF PERSONAL DATA

How long Inver will hold your Personal Data for will vary and will be determined by the following criteria:

  • the purpose for which Inver is using it – Inver will need to keep the data for as long as is necessary for that purpose; and
  • legal obligations – laws or regulation may set a minimum period for which Inver has to keep your Personal Data.

YOUR RIGHTS

You have a number of legal rights in relation to the Personal Data that Inver holds about you. These rights include:

  • the right to obtain information regarding the processing of your Personal Data and access to the Personal Data which Inver holds about you;
  • the right to withdraw your consent to the processing of your Personal Data at any time. Please note, however, that Inver may still be entitled to process your Personal Data if it has another legitimate reason (other than consent) for doing so;
  • in some circumstances, the right to receive some Personal Data in a structured, commonly used and machine-readable format and/or request that Inver transmit those data to a third party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided to Inver;
  • the right to request that Inver rectify your Personal Data if it is inaccurate or incomplete;
  • the right to request that Inver erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask Inver to erase your Personal Data but Inver is legally entitled to retain it;
  • the right to request that Inver restrict its processing of your Personal Data in certain circumstances. Again, there may be circumstances where you ask Inver to restrict its processing of your Personal Data but Inver is legally entitled to refuse that request; and
  • the right to lodge a complaint with the data protection regulator (details of which are provided below) if you think that any of your rights have been infringed by Inver.

You can exercise your rights by contacting Inver using the details listed in paragraph below.

You can find out more information about your rights by contacting the Office of the Data Protection Commissioner, or by searching their website at https://dataprotection.ie

QUESTIONS AND CONCERNS

If you have any questions or concerns about Inver’s handling of your personal Data, or about this Notice, please contact our Privacy Officer using the following contact information:

Email Address: privacy@Inverenergy.com